Returns & Exchanges

At Cosette, we want you to be completely satisfied with your luxury purchase. If your selection isn't quite right, you can return your items within 14 days of delivery for a refund or exchange, provided they are in original, unworn condition with all designer tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack your items in their original designer packaging and shipping box to ensure they are protected during transit.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided in your original order or via email, then drop off the package at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our boutique team inspects the returned items to ensure they meet our quality standards, your refund will be processed to your original payment method within 5-7 business days.